Privacy Policy

User’s Information and Privacy

We value the trust you place in Saziya. Protecting your personal data and privacy is one of our highest priorities. This privacy policy is designed to ensure that your information remains confidential and secure. We are committed to protecting your rights by following our website (www.saziya.com), app, and any associated services.

We will never sell your personal information to third parties. However, we are not responsible for breaches or unauthorized access that may occur due to external factors beyond our control. We continuously update our security protocols to safeguard your data from threats.

By using our services, you authorize Saziya to send you notifications, alerts, SMS messages, calls, and other communications on the phone numbers you provide, either directly or through third-party service providers. These numbers may or may not be listed in the National Do Not Call Registry or the National Customer Preference Register.

You agree not to hold Saziya or its service providers liable for any communications, and you will resolve complaints under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any other applicable laws.

Cookies

We use “cookies” to enhance your experience on our website and to provide you with a safe, efficient, smooth, and personalized experience. Cookies are small tags that we assign to your computer when you first visit our website, which helps us recognize you when you return. Personal Information provided by You is used only:

  • To make your experience on our website easier and more seamless
  • To respond to your inquiries and fulfill your requests for information about our services
  • To keep you informed about your orders, new products, and latest promotional offers
  • To improve the content and advertising on our website
  • To update you on changes to our website, its terms, conditions, and policies
  • To personalize your user experience by presenting advertisements, products, and offers tailored to you
  • To assist you in resolving any issues you may encounter on the site, including technical problems
  • To process your purchases and deliver accurate customer service (based on your purchase)
  • To ensure proper management of our website
  • To resolve disputes, troubleshoot problems, and maintain a safe and secure service
  • To conduct internal reviews and data analysis to understand how our website is used and improve our services accordingly

Security

Your privacy is top concern for us. We have implemented physical, administrative, and technical safeguards to protect your personal data. Sensitive information, including payment details, is protected through security protocols and encrypted systems. In the unlikely event of a security breach, we will notify affected users via email and act immediately to restore system integrity.

Advertising

We also collaborate with some authorized third parties to manage a limited set of advertisements on our website and app. Rest assured, no personal information is shared during this process. We may use general profile information to ensure that the ads you see are relevant and useful to you.

Use of Services

Your use of services on Saziya.com and your provision of information in connection with these services is entirely your choice. You will always have the option to decide whether to perform a transaction and provide this information or not. However, to create an online account or complete a transaction, some personal details will be required. The decision to proceed is completely yours. If you choose to provide us with personal information, we will use it to assist you in obtaining the product or information you have requested.

Important Disclaimer

While we do everything possible to protect your data, we advise you to exercise caution when sharing sensitive personal details. Please do not share such information with any party claiming to be from Saziya unless from our official contacts. We will not be liable for any loss or misuse of personal information due to negligence or third-party fraud. Saziya disclaims all responsibility for any such incidents.

For further questions or concerns about this privacy policy, please contact us at support@saziya.com.